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Patients and families play a big part in their own care. When they come to an appointment on time, prepared to partner with their health care team we are more likely to meet their needs. We are constantly working to improve appointment scheduling and the way we communicate regarding appointments. We would like some additional feedback for our Hill Country Region Clinics. What prevents you from making it to a scheduled appointment? What can we do to make it easier? Please choose from the list below or add your ideas to the comments.